The second wave in the year 2021 can not rupture the e-commerce businesses because of the greatest advantage of productive digital marketing techniques.

Social Media, Digital Platforms, and Web Portals are eminently efficacious in the online marketing world. The adaptive pace caters to plausible upshots that are immensely impressive in terms of growth, reach and connection.

In today’s COVID-era, online branding is not a want, it is a need. Unpredictability surrounds us and we have to make sure that we fashion each step into a thriving opportunity and escalate beyond the limits.

Coronavirus/ COVID-19/ Orthocoronavirinae, we know about it, have experienced it and are still understanding the severity it comprises. Undoubtedly, the pandemic holds a certain damaging factor per se, but on the brighter side, it has gifted e-commerce/ brands a transparent bridge to connect to the audience holistically.

The year 2020 was tough, the virus was new to us, and we had a limited idea about the changes and effects it caused. But, the second wave in the year 2021 perhaps can not rupture the e-commerce businesses because we have the greatest advantage of productive digital marketing techniques.

Online branding is crucial during the COVID-19 outbreak because:- 

Promote Products on Social Media Channels

Online branding offers a better option for product promotions via social media channels (Facebook, Instagram, Twitter, YouTube, etc.). E-commerce brands can launch their services to reach the target audience instantly.

Save The Extra Cash Flow on Non-virtual Ads

The extra penny invested on non-virtual ads (print, television and radio) can be saved as online marketing requires less investment in comparison, and every penny spent on digital is trackable. 

Enhance Digital Consumer Awareness

Online branding accentuates product awareness amongst customers of all ages residing in any part of the world with the right digital marketing strategies and channels.

Communicate Directly to the Audience

Brands can directly communicate to the audience without any disruption and can use that information to enhance their product and services. An online message box, comment section, customer contact number or e-mail Id can be a part of the communication channel.

Adopt E-commerce Marketing Trends

• Use Content Marketing Techniques

To endorse product specifications and enlighten the audience via content writing, create relatable blogs to encourage the audience to buy/ use the product/ service and bring more traffic to the site. 

• Use Video Marketing Techniques

As per the statistics, video marketing is considered one of the most effective techniques. Unique, innovative and out-of-the-box concept attracts masses towards the brand and the ad becomes a hit once it goes viral. 

• Use Influencer Marketing Techniques

Influencers are people who have celebrity-like status and enjoy numerous followers on their profile. Brands can associate with such influencers for product endorsement and target their followers to reach a large group of audience.

Follow/ create the Social Media Trends

Online branding experiences appropriate growth with a knack for generating social media trends by the online content posted such as a video, image, meme, quiz, etc.

Use the SEO (Search Engine Optimization) Strategies

In online branding when you optimize your content with high-searched keywords, the information pops on the top of the search result. This way traffic or lead is generated on the site.

Use User-generated Content

Using customer experience shared on your web page will ultimately upgrade your e-commerce marketing tactics. Provide offers and deals on the relevant searches of the customer so that they visit your platform regularly.

Add Effective CRM (Customer Relationship Management)

Using intriguing CRM (Customer Relationship Management) services, an effective customer interaction flow can be set to accumulate required data. This can be done by automated on-site chats for queries, solutions appreciations and complaints. 

Use Relevant CTA (call-to-action) to Communicate

In e-commerce marketing, CTAs are used to initiate an immediate response with the customer/ audience. The text or image prompts users to perform a specific action.

Enjoy Direct Bank Payments

QR Codes have made payments a lot easier through online applications and sites. When a customer scans the code encryption, the final payment page appears and after filling in the details, an easy and instant online payment is made.

Disclaimer: The views expressed in the article above are those of the authors' and do not necessarily represent or reflect the views of this publishing house